FAQ

Below you will find answers to some of your questions about Charter Roofing & Waterproofing and our services.

In our Frequently Asked Question section we have selected some of the most common and important questions that we have addressed over our many years of meeting the needs of our customers. If there is a question that you feel would be valuable to our other customers here on the site please contact us.  

Charter Roofing & Waterproofing has been in business for 47 years.

Yes, Charter has a 24 hour a day emergency dispatcher that's able to dispatch the closest available crew and in many cases stop your roof system from leaking even while it's raining. 

No, Charter will provide the building owner a no obligation roof or waterproofing proposal which includes photographs and detailed scope of work free of charge.

Charter has hundreds of Commercial Accounts and in many cases provided repeated services for such accounts on a nationwide basis. A few are:

  • United States Department of Justice Federal Bureau of Prisons
  • City of Houston
  • City of Pasadena
  • Houston Independent School District
  • Weingarten Realty
  • Chevron Texaco
  • and many more Clients and Phone numbers can be made available upon request.

Bonding is available upon request. 

Fixing roof leaks is our main specialty. We have repair technicians that have been with us for 20-years and longer who know how to find and fix leaks quickly. We have fixed leaks that other companies could not fix on a dozen attempts. In most cases, we fix leaks on our first attempt. 

Yes.  We proudly accept Visa, Master Card and American Express.